Fleet Operations Specialist
Applied Intuition
ABOUT APPLIED INTUITION Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co http://applied.co. We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. ABOUT TOKYO Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. Want to learn more? About the role As a Fleet Operations Specialist on the Autonomous Vehicle Operations team, you will oversee frontline operators and ensure efficient execution of daily shift activities. You will serve as the key operational point of contact during your shift, directly managing vehicle assignments, triage escalations, and team performance. This role requires strong leadership and situational awareness to ensure safety, quality, and consistency in AV testing operations. You will also partner closely with the Site Lead to implement local strategy, uphold policies, and maintain alignment with broader organizational goals. At Applied Intuition, you will: - Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols. - Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing. - Manage end-to-end logistics including route planning, long-distance testing, and equipment transport. - Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering. - Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct - Act as the primary escalation point for vehicle faults, on-road incidents, or workflow blockers, ensuring rapid triage and reporting. - Monitor vehicle deployment execution and shift progress against planned testing metrics; summarize outcomes for handoff and reporting - Ensure all operations comply with Japanese road laws and internal safety standards (serving as a certified Operation Manager/運行管理者). - Contribute to the continuous improvement of operational workflows, including post-shift reviews and root cause assessments We're looking for someone who has: - 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination - Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling. - Experience guiding frontline teams in a dynamic, tech-driven environment - A proactive and hands-on approach to problem-solving, conflict resolution, and team support - Safety-first mindset with a track record in high-pressure environment