Operations & Automation Engineer (Full Time, Remote)
Fresh Prints, LLC
<p>&nbsp;</p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Frontier</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://www.hirefrontier.com" target="_blank">Frontier</a>&nbsp;is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400;">Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. </span><span style="font-weight: 400;">If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month. </span><span style="font-weight: 400;">Think of us as your personal talent agent, and good luck with the application :)</span></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-weight: 400;"><strong><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif; color: rgb(186, 55, 42);"><em>Please note: To ensure we find the best technical fit, our process will have a </em><span style="text-decoration: underline;"><em>practical skills assessment</em></span><em> prior to interviews.</em></span></strong></span></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>ABOUT THE CLIENT<br></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://www.balto.ai/">Balto</a>’s mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you. </span><br><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you’ll act as the voice of the user, drive efficient implementation &amp; product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Reports to: </strong>Director of InfoSec (functional) with dotted line to CFO for procurement matters</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Location: </strong>Remote <br></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Level: </strong>Mid to Senior (2–5 years of relevant experience)</span></p> <p><span style="font-family: helvetica, arial, sans-serif; fo