Documentation Operations Lead
Saronic
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. RESPONSIBILITIES • Triage documentation requests — scope with stakeholders and assign work to writers. - Own sprint planning and manages backlog in an agile environment. - Set and track deadlines that align with product release schedules and engineering milestones. - Maintain visibility into writer capacity, level workloads across the team, and flag resourcing risks early. - Apply a light-touch coordination framework to early-stage R&D products, with a clear path for graduating them to full sprint management. - Build and maintain reporting for ticket age, burndown, completion rate, sprint velocity, doc coverage, and overall backlog health. - Manage publication and administrative workflows from review through delivery. - Manage the documentation review flow in GitHub. Review and merge pull requests, follow up with stakeholders to review, close out sprint milestones. keep work moving toward delivery. - Maintain the develop branch and prepare main for publication. - Create and manage publication tags. - Manage docs deployment (CI/CD pipeline). - Create and publishes the changelog, keep version tracking and document records current across products. QUALIFICATIONS • Scrum master experience (or equivalent agile delivery ownership), in addition to 5–7 years in technical writing, content operations, content management, or a closely related field. • Demonstrated ability to plan and manage content sprints in an agile or scrum environment. • Strong organizational skills with experience managing backlogs, intake processes, and cross-functional timelines. • Proficiency with a docs-as-code workflow in GitHub. • Proficiency with issue tracking and reporting in Linear (or an equivalent tool), including building burndown, velocity, and backlog-health metrics. • Experience collaborating with engineering, product, and program teams. • Clear communicator — able to translate ambiguity into structured, actionable plans for writers. • Experience writing operations, maintenance, and service documentation. • Comfortable working as a self-starter in a fast-paced environment. PHYSICAL DEMANDS - Prolonged periods of sitting at a desk and working on a computer - Occasional standing and walking within the office - Manual dexterity to operate a computer keyboard, mouse, and other office equipment - Visual acuity to read screens, documents, and reports - Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies - Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages) BENEFITS Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan with company match Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic CCPA Notice for Candidates and California Employees https://saronic-assets-public.s3.us-east-2.amazonaws.com/Saronic%20CCPA%20Notice%20for%20Candidates%20and%20California%20Employees.pdf If this role is based in the United States, it requires access to export-controlled information or