IT Support Analyst

True Anomaly

<div class="content-intro"><p class="ms-outlook-mobile-reference-message">Space is a warfighting domain. True Anomaly seeks those with the talent and ambition to build the technology that secures it.</p> <p class="ms-outlook-mobile-reference-message"><u>OUR MISSION</u></p> <p class="ms-outlook-mobile-reference-message">True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors — enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.</p> <p class="ms-outlook-mobile-reference-message"><u>OUR VALUES</u></p> <ul> <li class="ms-outlook-mobile-reference-message"><strong>Be the offset.</strong><span class="Apple-converted-space"> </span>We create asymmetric advantages with creativity and ingenuity.</li> <li class="ms-outlook-mobile-reference-message"><strong>What would it take?</strong> We challenge assumptions to deliver ambitious results.</li> <li class="ms-outlook-mobile-reference-message"><strong>It’s the people.</strong> Our team is our competitive advantage and we are better together.</li> </ul></div><p><u>YOUR MISSION</u></p> <p><span class="TextRun SCXW120766974 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW120766974 BCX0">We are seeking an experienced IT Support Analyst to join our growing team. The IT Support Analyst will </span><span class="NormalTextRun SCXW120766974 BCX0">be responsible for</span><span class="NormalTextRun SCXW120766974 BCX0"> providing Tier 1 & 2 technical support to employees, as well as </span><span class="NormalTextRun SCXW120766974 BCX0">maintaining</span><span class="NormalTextRun SCXW120766974 BCX0"> and troubleshooting computer systems, networks, and hardware. This role requires excellent problem-solving skills, attention to detail, and the ability to work well under pressure</span><span class="NormalTextRun SCXW120766974 BCX0">.  </span></span><span class="EOP SCXW120766974 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":257}"> </span></p> <p><strong>RESPONSIBILITIES</strong></p> <ul> <li><span class="TextRun SCXW163866586 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW163866586 BCX0">Serve as the first point of contact for all IT issues, managing requests via phone, email, remote tooling (teams/BigFix) and in-person interactions.</span></span><span class="EOP SCXW163866586 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559685":720,"335559740":240}"> </span></li> <li><span class="EOP SCXW163866586 BCX0" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559685":720,"335559740":240}"><span class="TextRun SCXW252094575 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW252094575 BCX0"

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